Delivery
We carefully handcraft and personalise each order, so please allow 2–4 business days for production before dispatch.
Standard delivery times:
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UK & Europe: 3–7 business days
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USA & International: 7–14 business days
We offer tracked shipping options at checkout for peace of mind. Delivery times may vary slightly during busy seasons or holidays.
Returns & Exchanges
As our products are made to order, we’re unable to accept returns or exchanges unless the item is damaged or incorrect.
If there’s an issue with your order (e.g. printing error, damaged in transit), please contact us within 7 days of receiving your item with your order number and a clear photo. We’ll be happy to send a replacement or offer a solution.
If you have any questions about delivery or your order, feel free to contact us – we’re here to help!